Every department can create their own knowledge center for different categories of topics in Titan
A customer is using this feature to enable their field service engineers to access maintenance drawings
and product literature such as fire & safety data sheets, floor plans, security equipment. Help videos are posted on knowledge center to facilitate quick repairs.
A customer is using this feature to publish their SOPs (standard operating procedures) for various department and contract staff.
Another customer is using this function to create FAQs on Intranet portal.