Do I have to share my Office365 Admin password with you to deploy TITAN?
We do not need your Admin password for Office365. Since TITAN is deployed on your Office365 or SharePoint, you have total control on all passwords and site collections.
How long does it take to implement TITAN?
Actual solution deployment takes few hours only. Once Solution is deployed, it requires setup and user configurations such as creating Companies, Departments and Users etc. This configuration and setup does not need any technical skills because of user-friendly Admin panel that every business users can easily understand. If customer is clear about what roles are to be given to each user, then it is matter of few 1-3 days (depending on number of users, Companies, Department sites). Therefore, TITAN can go live in less than a week.
If you were a large enterprise, it would take around 1-2 months that would cover your kick-off meetings, workshops and user trainings in multiple batches.
What will happen to my current document libraries in SharePoint?
They can all be migrated to TITAN. This would need an additional migration effort.
What is required for installation of TITAN on Office365 or SharePoint On-Premise?
All we need is a new site collection. Once TITAN is deployed, you will have full control on your TITAN site and our deployment team will no longer have any access to that site unless it is shared with us for a purpose.
Will I be getting a user manual and what exactly does that cover?
You will be getting a user guide that covers step-by-step explanation of using all features. Additionally you will be getting an Admin Guide that will help your TITAN administrators to learn and configure TITAN by themselves in future.
Does implementation happen onsite or through remote access?
Implementation is done remotely. Incase customer wants implementation team to be on site, there will be a separate additional cost.
Which license of office365 do I need?
All licenses of Office365 that have SharePoint in it. Generally, it is Business Essential or higher.
Do we need Azure subscription?
You do not need Azure subscription to run TITAN. However, we may offer additional features in future that might require Azure subscription.
Can TITAN be deployed on SharePoint On-Premise?
Yes, TITAN can be deployed on SharePoint On-Premise 2013 or 2016. However many functions such as Delve, Yammer, Teams, Planner and few more would not be available in On-Premise SharePoint.
Can TITAN be deployed on SharePoint Online?
Yes, TITAN can be deployed on SharePoint Online. However many functions such as Delve, Yammer, Teams, Planner and few more may not be available if your subscription does not cover these services offered by Microsoft.
Can I deploy TITAN if I do not have Office365 or SharePoint?
No, You can only deploy TITAN on Office365 or SharePoint On-Premise.
How much data can be stored on TITAN?
Data storage depends on your Office365 subscription plans. TITAN would consume data storage out of your existing storage only.
How many days are required for user and Admin training?
Generally, one batch of business user training would need 3-4 hours. In case of Admin training, we need about 6-8 hours of session to make Admin users fully trained. Generally, we provide 20 Hours of training that covers both business users and admin users. In case you require more than 20 hours of training, you can purchase additional hours any time.